if your team dismisses timesheets as old school, you may want to rethink that strategy.
by frank stitely
the relentless cpa
because capacity is the denominator in the lean six sigma equation, and employee productivity is a big factor in capacity, employee productivity becomes a big factor in determining turnaround time.
more: business owners face one of three exits | don’t let clients dictate tax workflow | make fewer mistakes, increase revenue and capacity | how small firms can win the talent wars | easy ways to avoid ‘done but’ tax returns | six ways to create a millennial-friendly firm | do you know your turnaround time?
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first, let’s dismiss all the consultants who tell us time tracking and productivity metrics don’t matter. for the most part, these consultants have never managed or owned cpa firms. rarely have they worked in firms for any length of time. they have never known the struggles of meeting payroll the first pay period in february, when employee hours are up but the tax season money is not rolling in yet.
here’s an example that shows why time tracking and productivity metrics matter:
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